Security Measures

Verification and Authentication

Your security is our priority. GoldEx implements robust measures to protect users:

• User Verification

  • Sellers undergo comprehensive verification, including identity checks and proof of gold ownership.

  • Buyers must complete KYC verification for bank transfers and rUSD purchases.

• Two-Factor Authentication (2FA)

  • Enable 2FA in your "Profile" settings for enhanced account security.

  • Choose between SMS verification or authenticator apps.

• Secure Messaging

  • All communications are encrypted.

  • Keep conversations within the platform to safeguard your information.

• Data Protection

  • Personal data is secured following industry best practices.

  • We comply with data protection regulations, ensuring your privacy.

Secure Storage Information

Gold stored through GoldEx benefits from top-tier security protocols:

• Bank Safe Deposit Boxes

  • Gold is held in secure facilities with advanced security systems.

  • Banks are selected based on their reputation and security measures.

• Sealing and Documentation

  • Each gold consignment is sealed and accompanied by full documentation.

  • Documentation includes certificates of origin, ownership, and assay reports.

• Inspection Protocols

  • Buyers can inspect the gold in a secure environment.

  • Inspections are arranged at the bank to maintain security integrity.

• Blockchain Records

  • Transactions and storage records are logged on the blockchain.

  • Provides immutable proof of ownership and transaction history.