Transaction Process
Detailed Step-by-Step Guide
Completing your gold purchase involves several secure and transparent steps:
Reservation Confirmation
After reserving, both parties receive notifications.
The gold is marked as reserved and unavailable to others.
Initiate Communication
Contact the seller via the messaging system to arrange transaction specifics.
Discuss payment methods, inspection arrangements, and any other details.
Verification and Documentation
Request additional documentation if needed (e.g., updated assay reports).
Ensure you have all necessary information to proceed confidently.
Agree on Payment Method
Cryptocurrency:
Supported cryptocurrencies: USDT, USDC, ETH.
Confirm wallet addresses and transaction details.
Cash:
Arrange a secure location and time for cash payment.
Ensure compliance with local laws regarding cash transactions.
Bank Transfer:
Requires completion of KYC verification on GoldEx.
Exchange banking details securely within the platform.
Complete KYC Verification (If Required)
If using bank transfer, complete the KYC process as outlined in the "Getting Started" section.
Verification is not required for cryptocurrency (USDT, USDC, ETH) or cash payments.
Arrange Inspection and Pick-Up
Coordinate with the seller to schedule an inspection at the storage location.
Decide if a third-party inspector or assayer will be involved.
Inspect the Gold
At the agreed time and place, verify the gold's authenticity and quality.
Review all accompanying documentation and assay reports.
Finalize Payment
Upon satisfactory inspection, proceed with the agreed payment method.
Ensure payment confirmation before taking possession of the gold.
Receive the Gold
After payment, receive the gold from the seller.
Complete and sign all necessary transfer documents.
Optional Logistics Support
If needed, arrange transportation of the gold to your destination.
Utilize GoldEx's trusted logistics partners for secure shipping.
Confirm Transaction Completion
Mark the transaction as completed in your account under "My Orders".
Provide feedback and a rating for the seller to help maintain community trust.
Payment Methods
GoldEx offers flexible payment options to suit your preferences:
Cryptocurrency
Supported cryptocurrencies:
USDT (Tether)
USDC (USD Coin)
ETH (Ethereum)
Benefits:
Fast and secure transactions.
No additional KYC verification required.
Ideal for international transactions without currency exchange issues.
Cash
Suitable for in-person transactions.
Arrange a secure meeting place, typically at the bank where the gold is stored.
Ensure compliance with local regulations regarding cash transactions.
Bank Transfer
Electronic transfer directly to the seller's bank account.
Note: Requires KYC verification on GoldEx.
May involve processing times depending on banking institutions.
rUSD (Restifi-USD) Stablecoin
Use rUSD, a stable cryptocurrency pegged to the US dollar.
Combines fiat currency stability with crypto convenience.
Note: Purchasing rUSD through GoldEx requires KYC verification.
Important Considerations:
Verification: KYC is mandatory for bank transfers and purchasing rUSD.
Security: Always verify payment details through the platform's messaging system.
Compliance: Adhere to all legal requirements for financial transactions in your jurisdiction.
Documentation: Keep records of all payments and communications.
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