Platform Navigation

Dashboard Overview

After logging in, you'll arrive at your personalized dashboard, which provides easy access to all platform features.

• Account Summary: View your account status and recent activity.

• Notifications: Stay informed about transactions, messages, and updates.

• Quick Actions:

  • For Buyers:

    • Offers: Browse available gold offers.

    • My Purchases: Manage your ongoing and past orders.

  • For Sellers:

    • Create Seller Account: Set up your seller profile.

    • My Listings: Manage your gold listings.

• Support and Resources:

  • Help Center: Access FAQs and guides.

  • Contact Support: Get assistance from our support team.

Using the Main Features

For Buyers

1. Browse Offers

   • Navigate to the "Offers" section from the main menu.

   • Use filters to search by amount, purity, location, or price.

   • Click on an offer to view detailed information, including assay reports and seller credentials.

2. Reserve an Item

   • Select "Reserve Item" on the offer you're interested in.

   • Review the reservation details and terms.

   • Confirm your reservation to secure the gold.

3. Communicate with Sellers and Third Parties

   • Use our secure messaging system to communicate with the seller and any third-party service providers (e.g., logistics companies, laboratories).

   • Keep all communications within the platform for security and record-keeping.

4. Complete the Transaction

   • Follow the guided steps to finalize payment and arrange for the receipt of the gold.

   • Depending on the payment method (crypto, cash, or bank transfer), additional steps or verification may be required.

For Sellers

1. Create a Seller Account

   • From your dashboard, click on "Become a Seller".

   • Provide any necessary information to set up your seller profile.

   • Agree to the seller terms and conditions.

2. Create a Listing

   • Navigate to "My Listings" and select "Create New Listing".

   • Enter details about your gold:

     • Amount: Specify the weight (e.g., in kilograms).

     • Purity: Indicate the gold purity (e.g., 22k, 23k).

     • Form: Describe the form (bars, nuggets, dust).

     • Assay Report: Upload recent laboratory reports verifying the gold's purity.

     • Price: Set your desired price or indicate if it's negotiable.

     • Location: Specify where the gold is stored.

     • Procedure: Outline the transaction process you prefer.

3. Publish Your Listing

   • Review all details for accuracy.

   • Click "Publish" to make your offer available to buyers.

4. Manage Reservations

   • When a buyer reserves your item, you will receive a notification.

   • Communicate with the buyer to confirm details and arrange the transaction.

5. Communicate with Buyers and Third Parties

   • Use the platform's messaging system to coordinate with buyers and any third-party services needed for the transaction.

6. Complete the Sale

   • Follow the agreed-upon procedure to finalize the sale.

   • Ensure all necessary documentation is provided to the buyer.

General Features

• Messaging System

  • Access "Messages" to communicate securely with other users and third-party service providers.

  • Keep all communications within the platform for transparency and security.

• Notifications

  • Enable notifications to stay updated on reservations, messages, and platform updates.

  • Customize your notification preferences in "Profile".

• Account Settings

  • Update personal information, change your password, and manage security settings.

  • Adjust privacy settings and notification preferences.

• Help and Support

  • Visit the "Help Center" for answers to common questions.

  • Contact our support team via "Contact Support" for personalized assistance.